Is Your Norton Antivirus Not Responding? Try Changing The Password Now


Your internet browsing could be risky if you do not have the right antivirus installed on your system. One wrong click and the complete safety of your system will be compromised. Many leading organizations are therefore opting for Norton antivirus to safeguard the data on their networks. The installation and working of Norton antivirus are quite easy. But the users tend to forget the Norton password due to which the antivirus program becomes inaccessible. We are here to tell you how to reset Norton password without panicking even a bit.

The best way to reset Norton password

  1. Firstly, you need to create a vault where you store and secure all the sensitive information on the Norton password manager’s settings.
  2. Sign in the data of your Norton account.
  3. This data includes your personal information like your address, DOB, contact number, passport number, and social security number.
  4. Credit card details also need to be entered.
  5. You can store your password in the Norton vault to reduce the chances of forgetting it. If you are not sure you can still recover your Norton password, try the following steps:
  • Launch your Norton antivirus software.
  • Now visit the Forgot password page.
  • Enter your Norton account’s email address in the Having Trouble Signing In? Page.
  • Click on the option of Continue.
  • You will receive an email from Norton on your email address, providing you instructions on how to reset Norton password.
  • Strictly follow the on-screen instructions.
  • Tap on the Reset Password tab shown in your email.
  • Create a new password for your Norton account over the Reset Password page.
  • Click on the option of Reset Password.
  • Finally, tap on the option of Continue to successfully recover your Norton password.

You can follow the above steps to reset your Norton account’s password. If your Norton antivirus is not working, you would like to check what real reason is causing this trouble-

  1. Norton loading or login issues
  2. Norton setup activation issue
  3. Norton software is out of date.

Now, we shall tell you how to fix this issue of Norton not responding.

  1. Update your Norton software
  • Go to the security settings of your Norton antivirus software.
  • Ensure that your internet connection is working.
  • Select the option of “Live update.”
  • Finally, allow your system to reboot and try opening Norton again.
  1. Using Norton Power Eraser
  • Go to the official website of Norton.
  • Now start downloading the Norton Power Eraser on your system.
  • Once it downloads, double click on the software to begin the setup process.
  • You need to accept Norton Power Eraser’s terms and agreement.
  • Now open the tool and tap on the Scan option.
  • Norton Power Eraser will now do rootkit scan and fix any problems it detects.
  • Look at the on-screen recommendations and make changes accordingly.
  • Allow the system to reboot.
  1. Reinstalling the Norton antivirus software.
  • Go to the official website of Norton and download the Norton Removal Tool.
  • Once it downloads, double click on the software to begin the setup process.
  • Select the option of “Remove and Reinstall.”
  • Tap on Remove option and press Ok.
  • Once the un-installation is done, restart your device.
  • Now, again select the option of Reinstall Norton Antivirus Software.

Still, if your Norton antivirus is not working, consider contacting the Norton antivirus support team. The Norton techies will give you a quick fix for your problem.

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